I will from next month, be coming up to a full year anniversary of Sky Stream
For me, it has been pretty fault free.
Only major, was the outage that affected all customers for a day or so last year.
But a quick response from Sky, with clear instructions got us back up and running and we as Superusers were then able to handhold many customers over the following days to get back up and running also.
A busy time it was and kind of frustrating to us all at the time, but it sure showed the value of the community to help customers.
Plus, Sky as they do for many of their platforms, make minor back end changes or updates that knock things out, but all have been rectified quickly. Not really seeing Sky Stream as any different in that respect that I saw or still see on Sky Q.
I have Sky fibre 500Mbps broadband that provides a good local reliable network (both my pucks run on wifi), which is key to a good reliable Sky Glass/Stream experience.
From My and fellow Superusers experience, for help offering on the community, it does often show how that for the majority of issues, it revolves around local network stability along with avoiding interference.
Despite some customers having lip sync issues, as reported on here, it's not something I have ever suffered from on my two pucks, with different TVs and soundbar setups.
I do get in the habit of once a week doing a restart from within the puck settings (used to repower the Sky Q boxes once a week also), I'm sure it helps clear out the cache and re focuses the boxes towards the focussed server point target.
Do not see any freezing or loading errors as some do.
As a big Sports fan, I've certainly had no issue through my year of Sky Stream, watching all my Sports.
Mostly on Sky Sports, but also from Eurosport, ITV, Discovery + app and of course the last few months or so via the recent Sky Sports app. That app, despite its first few days of launch glitches across the platforms, has behaved very well.
That, mostly being F1, Cricket, Premier League and EFL football, Golf, Tennis and other Motorsport, like Indy Car, Le Mans and Endurance series.
Not had any issues watching or adding to the playlist for any Sport and found it all painless to search through the rails for finding live, replays, or highlights.
F1 has behaved beautifully during the year, with only sometimes, the odd anomaly that Sky do of putting some things, like latest Teds latest Notebook under an Other tab. But then that used to happen on Sky Q and from what I have seen on here, still does.
Find the watch from start and live linear TV viewing is generally great.
If you play nice with it of course, it has its anomalies, like dropping to the next programme sometimes, something that is apparently on the fix list. So learn to add to playlist or plan and play in the meantime...
Find playing the playlisted content on the terrestrial channels works well and just so used to doing that now, it seems seemless.
Would like it if all the apps had a similar trick play. But using them quite often, you do get used to them all and their slight differences or oddities.
Yes, the odd trick play annoyance, like sometimes when finishing an ITV programme, you end up stuck on the home menu, but need to use the Sky remote Select button right key just once, rather than the dismiss button. Have reported, but still no fix yet...
Ad skipping works very well with the apps (excluding their variant methods, as above) and the recent skip ads button on the Sky On Demand is a great recent bonus. Very welcome update.
The continue watching rail, needs to be populated more for some apps, like lack of Disney+.
Liking the recent timeline update in the continue watching tiles, but needs Netflix tiles to show the same.
Not that I care, but see many want a delete button too on the continue watching rail. Mine updates well, use it regularly to return or select content that be honest rarely think to notice any need for regular deletion .
It can be daft, when you have finished a programme in an app and inadvertently it has played out a small portion of the next programme and adds it to continue rail, perhaps then a deletion option may help, but no real concern for me.
My playlist has over the year behaved well.
For example, I playlist Classic Eastenders every week day from U&Drama and in the whole time I have had Sky Stream, it has presented the two latest episode tiles from the day broadcast for viewing early evening without fail.
All my other playlisted content works as I expect, including cloud recordings, apps and presenting the latest episodes.
Its a small learning leap in the first month or so, from a legacy recording to hard drive (Sky Q), but now I would prefer to stay with the playlist methodology than a legacy recording planner.
Do make good use of the update for Actor, cast & crew playlist addition. Found loads of new content from some of my liked from that.
I do switch on a busy Sports day, between linear TV, playlisted content, app, Sky Sports+ app and apps using voice, even from within the apps, so no spending time exciting apps using their differing exit modes., or using the remote to scroll right/left up/down and the like to move between differing broadcast/content types.
Find that works fine without issue.
Voice is something that Sky Stream for me, as well as the above, along with searching and trick play is a big upgrade from Sky Q. Could be improved though with a lot more for some of the hidden menu/section areas, like calling out 'Premier league table'.
One more update, we have had through the year that has worked well, not seeing any issues, is the Live sync option for helping with the lag on Sky Sports content.
Its worked, but be honest, not something I really use with my Sky Sports viewing.
Of course, the month of December is a mad mad viewing month, sat at home with TV on many hours of the day.
Viewing across many channels, apps for all kinds of content, films, series, sports, plus checking Santas progress in the app.
Did not have one single glitch in that month with my Pucks.
Summary for the year.
Glad I made the move to Sky Stream, works very well without any day to day issues, provides all the content across the rails, with great voice.
All making for a search, find and recommend content across the now many varied sources, with Playlist bringing it all together.
Makes a busy viewing household happy and a happy Sky customer.
Sky Community Superuser. What is a Superuser?
Click here to find outSky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q.
Click here to read
