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Discussion topic: My TV doesn't show it's usual essagrs and I turn on the tv

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This message was authored by: Daisy41

Message posted on ‎30 Jul 2025 11:23 PM

My TV doesn't show it's usual essagrs and I turn on the tv

The puck light is on but the TV won't respond to the remote.  Can anyone help?

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This message was authored by: Jporch316

Message posted on ‎31 Jul 2025 07:09 AM

Re: My TV doesn't show it's usual essagrs and I turn on the tv

Posted by a Superuser, not a Sky employee. Find out more
@Daisy41 wrote:

The puck light is on but the TV won't respond to the remote.  Can anyone help?

Hi

 

pull the plug on the puck for a few minutes then plug back in 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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