13 Apr 2024 12:22 PM
My Sky Sports Football is showing 25 seconds behind live games. How can this issue be rectified ?
My Friends on Sky Stream are all 25 seconds ahead every game.
Please advise ?
Thanks
13 Apr 2024 12:29 PM
Posted by a Superuser, not a Sky employee. Find out more@Winston5 CH 921 and 922 currently testing sky sports low latency. The delay appears to be less than the standard channels.
Have you tried either of these?
14 Apr 2024 09:28 PM
Hi All,
Any suggestions how I can resolve this 25 seconds delay behind my friends who are also watching via Sky when watching live football games on my Sky Streaming service?
Thanks
14 Apr 2024 10:41 PM
You won't be able to reduce the 25 seconds as satellite will always be superior to "TV over WiFi" because you will have some delay in the stream skys end and also have delay as it has to buffer some seconds of video.
15 Apr 2024 05:12 PM
Hi Pope27,
My friends are streaming via the same Sky subscription as me but they are 25 seconds ahead ? Please advise?
Thanks
Regards
15 Apr 2024 05:35 PM
Posted by a Superuser, not a Sky employee. Find out more@Winston5 Streaming over wifi will introduce further delay, have you tried ethernet, additionally did you try the channel numbers posted in my last reply?
15 Apr 2024 07:32 PM
Hi GD1,
I am watching the live football via my Sky Puck Box, I have a Sky fibre Broadband connection.
Thanks
15 Apr 2024 07:37 PM
I am watching via Channels 402 for Sky Sports and channel and various TNT Sports channels but the 25 second delay is still there compared to friends who have the same Sky set up. Please advise?
Thanks
15 Apr 2024 07:47 PM - last edited: 15 Apr 2024 07:47 PM
Posted by a Superuser, not a Sky employee. Find out more
@Winston5 wrote:Hi GD1,
I am watching the live football via my Sky Puck Box, I have a Sky fibre Broadband connection.
Thanks
Is it connected via WiFi or Ethernet?
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15 Apr 2024 07:59 PM
Your broadband speed will be a contributing factor to any delays as the connection will buffer first to get a clean connection.
I'd suggest running a speedtest via the Netflix app to see what speeds your Puck is recieving.
Be aware though, due to Sky Stream running on a Unicast delivery method, there will always be a delay.
We have Sky Fibre 500mbps and the main puck is connected via Ethernet, our delay is about 10-15 seconds
15 Apr 2024 08:26 PM
I'm now connected via Ethernet, about 15 seconds delay but a little better.
Thanks
15 Apr 2024 08:31 PM
@Winston5 in all honesty, that's probably the best you'll get for now. It's a technical limitation of the Unicast delivery method. Openreach are testing a non-isp specific Multicast system which should pull the delay down to make it only a couple of seconds behind Multicast and satellite delivery. Sky are testing it at the moment. I can't remember what the channel numbers are but they're mentioned on the forum
15 Apr 2024 08:37 PM
Thanks for the tips and assistance.
15 Apr 2024 11:58 PM
They are
921- Sky Sports Main Event HD Low Latency
922- Sky Sports Main Event UHD Low Latency
16 Apr 2024 12:03 AM
Not as low latency as Satellite 😉