Moving home and switching from Sky Q to Sky Stream

[forestfinch]

We are currently under contract with Sky Q but due to move shortly where we can't want a dish on the house. Will Sky allow us to close our account or do they switch us to Sky Stream instead? If so, what is the process involved regarding contracts/packages etc. We currently only have the £15 essentials package with Sky Q.

Thanks.

[peter-marlow+1966]

You can move to streaming  but please  know that when you do and as soon as you activate  your  stream you will have two bills to pay as the sky q  will stop as soon  as you activate  the stream you will your  last sky q  bill for that month and you'll  stream bill aswell  for that month 

[stereohaven]

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@forestfinch wrote:

We are currently under contract with Sky Q but due to move shortly where we can't want a dish on the house. Will Sky allow us to close our account or do they switch us to Sky Stream instead? If so, what is the process involved regarding contracts/packages etc. We currently only have the £15 essentials package with Sky Q.

Thanks.

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They will only allow you to close your account if you pay any early termination fee for ending your contract early (if applicable).

I am aware of Sky allowing a switch to Stream or Glass for Q customers, but you will need to call to check the latest.