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Discussion topic: Moved from Wales to England. Still getting Welsh local and BBC channels

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This message was authored by Paulimagica This message was authored by: Paulimagica

Moved from Wales to England. Still getting Welsh local and BBC channels

Can anyone help with the above. Sky tony seems to sort it 🫣🫣
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This message was authored by GD1 This message was authored by: GD1

Re: Moved from Wales to England. Still getting Welsh local and BBC channels

Posted by a Superuser, not a Sky employee. Find out more

@Paulimagica   To get you some help with this I have escalated your post to the Sky Messaging team. This link explains how it works https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Keep an eye out for an invite or blue chat bubble.

When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

Be reassured the email & message is from Sky and your details are safe and secure.
If you are using Safari please make sure that Hide IP Address is not checked in order to see the blue bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc.

I would also recommend that if not already on, that you turn email/private message notifications on to avoid missing any alerts

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Moved from Wales to England. Still getting Welsh local and BBC channels

Posted by a Sky employee

Thanks for escalating. We've sent an invite to @Paulimagica.

Thanks
Tom
This message was authored by Addie15 This message was authored by: Addie15

Re: Moved from Wales to England. Still getting Welsh local and BBC channels

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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