This discussion topic has been answered Discussion topic: Mobland Episodes 1-3 only
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Message posted on 01 Jun 2025 09:58 PM
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I upgraded my paramount + subscription from basic to premium to watch Mobland.
I can only access 3 epiosed on. the paramount + app. (pic 1)
When i search for Mobland in Sky outside of the app - it tells me episode 4 is available (pic 2) .... but when I click into it, i get an error from paramount + (pic 3)
side note - the trailer for mobland is in german ?? (pic 4)
cluster......help...
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Message posted on 01 Jun 2025 10:04 PM
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Hi @Lochlainn
I can't see you images yet. However, Paramount plus is a 3rd party app for which Sky have no control over. There is clearly a mismatch between the meta data which has been supplied to Sky and the availability in their app.
You can email skys viewer relations team (viewerR@sky.uk) who will investigate with the relevant internal team and third party or you may get more joy speaking to paramount support directly: https://support.paramountplus.com/s/contactsupport?language=en_US
But we are fellow subscribers here on the community.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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Message posted on 01 Jun 2025 10:04 PM
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Hi @Lochlainn
I can't see you images yet. However, Paramount plus is a 3rd party app for which Sky have no control over. There is clearly a mismatch between the meta data which has been supplied to Sky and the availability in their app.
You can email skys viewer relations team (viewerR@sky.uk) who will investigate with the relevant internal team and third party or you may get more joy speaking to paramount support directly: https://support.paramountplus.com/s/contactsupport?language=en_US
But we are fellow subscribers here on the community.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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