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This discussion topic has been answered Discussion topic: Landscape Artist of the Year crash

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This message was authored by: Darzil

Landscape Artist of the Year crash

Just installed my new Sky Stream. Started adding things to the playlist, first few things worked fine.

 

However, if I search for Sky Landscape Artist of the Year, then navigate to it on the right side of the screen and hit ok, it loads a blue screen with time at top right, sits there for a while, then Sky Stream restarts. If I navigate via Sky shows to it, it loads a screen showing the presenters, sits there for a while, tehn Sky Stream restarts.

 

Any suggestions? (Other than just not watching it!)


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This message was authored by: lettice Answer

Re: Landscape Artist of the Year crash

Posted by a Superuser, not a Sky employee. Find out more

Have you tried  a restart of your Sky Stream box

Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete.

 

Different ways to get to the settings menu;
Hit the . . . button on your remote and select settings, use voice saying 'settings' or scroll down to the settings menu on the home menu.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read

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This message was authored by: lettice Answer

Re: Landscape Artist of the Year crash

Posted by a Superuser, not a Sky employee. Find out more

Have you tried  a restart of your Sky Stream box

Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete.

 

Different ways to get to the settings menu;
Hit the . . . button on your remote and select settings, use voice saying 'settings' or scroll down to the settings menu on the home menu.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read

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This message was authored by: Darzil

Re: Landscape Artist of the Year crash

Thanks, that seems to work.

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