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Discussion topic: Just set up my sky stream puck but it is saying that I can not stream without a sky ultimate TV subs

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This message was authored by: ChrisTKD

Just set up my sky stream puck but it is saying that I can not stream without a sky ultimate TV subs

Just set up my sky stream puck but it is saying that I can not stream without a sky ultimate TV subscription? Help!

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This message was authored by: MarkGoldsmith

Re: Just set up my sky stream puck but it is saying that I can not stream without a sky ultimate TV

Posted by a Superuser, not a Sky employee. Find out more

Did you get any errors when you did the activation/linking of the stream puck to your Sky id as part of its setup?

 

Have you tried unplugging the stream puck for a minute to reboot it and seeing if that removes the errors?

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: Laing1

Re: Just set up my sky stream puck but it is saying that I can not stream without a sky ultimate TV

Posted by a Superuser, not a Sky employee. Find out more

@ChrisTKD wrote:

Just set up my sky stream puck but it is saying that I can not stream without a sky ultimate TV subscription? Help!


@ChrisTKD did you get your puck from Sky ?


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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This message was authored by: ChrisTKD

Re: Just set up my sky stream puck but it is saying that I can not stream without a sky ultimate TV

All sorted. Found another post about re posting the system and all up and working.

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