30 Apr 2024 08:08 AM
During the Set up I had the option to connect to speakers and clicked Yes . We dont have any speakers but i figured it would give me the option to "go back" and i was reaching the end of the "white line" that each time I'd done something kept extending to the right and was nearly finished! I have been stuck in this "set up" for over 40 mins. I've tried pushing 1and 3 together on the remote but doesnt appear to make any difference. Help required!!! Thank you.
Will try removing batteries from the remote and putting them in again in a minute!!
Getting extremely frustrated!!
30 Apr 2024 09:49 AM
@RobMellor wrote:Sky stream
Turn the puck off at the wall for a minute or two then power it back on and try the setup again. Hopefully the remote hasn't died on you (which they are known to do sometimes).
30 Apr 2024 08:13 AM
Posted by a Superuser, not a Sky employee. Find out moreWhat are you trying to set up? Sky Q? Sky Stream?
30 Apr 2024 08:18 AM
Sky stream
30 Apr 2024 09:49 AM
@RobMellor wrote:Sky stream
Turn the puck off at the wall for a minute or two then power it back on and try the setup again. Hopefully the remote hasn't died on you (which they are known to do sometimes).
30 Apr 2024 02:10 PM
Thank you - will try later!