Discussion topic: I would like to bundle broadband and home insurance with existing package
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Message posted on 08 Nov 2024 03:30 PM
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I would like to bundle broadband and home insurance with existing package
I Currently have Skystream and a Sky puck.
I am about to move house.
I would like to talk to someone about the possibility of adding to my existing package with a new broadband package and home insurance.
I have calcualted the cost of acquiring these separately (including from other providers) but would be interested to see if Sky can offer me a better deal.
I have tried calling Sky but it is impossible to get past the AI to speak to a real person.
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Message posted on 08 Nov 2024 03:37 PM
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Re: I would like to bundle broadband and home insurance with existing package
Sky Protect Home & Contents Insurance is not bundled with any other Sky product: legally speaking I don't think that's possible.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 10 Nov 2024 01:48 PM
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Re: I would like to bundle broadband and home insurance with existing package
Thanks for that.
I was hoping that as an existing user it would be possible to negotiate some sort of upgrade based on the fact that I was looking to obtain a number of Sky products. I know that this is possible with other providers.
The main problem I have with Sky is trying to speak to a person and get beyond their automated phone system. This perhaps doesn't bode well for the future. I think I'll look elsewhere.
Message posted on 10 Nov 2024 06:31 PM - last edited: 10 Nov 2024 06:47 PM
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Re: I would like to bundle broadband and home insurance with existing package
Insurance is regulated entirely separately to every other Sky product (by the Financial Conduct Authority rather than Ofcom) and so I suspect it's simply not possible to offer discounts based on other subscriptions.
I believe it's also the case that the regular Sky support and sales people can't deal with insurance queries, for similar reasons.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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