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Discussion topic: I thought I would get two devices so o can watch on two seperate TVs in my home

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This message was authored by Clubber This message was authored by: Clubber

I thought I would get two devices so o can watch on two seperate TVs in my home

I bought Sky but got one device   I thought I would get two devices?

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: I thought I would get two devices so o can watch on two seperate TVs in my home

Posted by a Superuser, not a Sky employee. Find out more

@Clubber wrote:

 

 I thought I would get two devices?

 


Only if you actually ordered a content subscription with the Whole Home add-on plus two Stream 'pucks' (or a Glass TV set with Whole Home and a puck)

 

'Whole Home' is a marketing name rather than an literal promise.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Deedee36 This message was authored by: Deedee36

Re: I thought I would get two devices so o can watch on two seperate TVs in my home

Posted by a Superuser, not a Sky employee. Find out more

@Clubberdid you order sky stream? If so you would also have needed to add the whole home subscription pack to your and another puck,your first puck should be free with additional pucks costing £39.99 (I believe) Any pucks recieved remain the property of sky and must be returned if you cancel your subscription the £39.99 cost is an activation fee not you buying the puck 

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“Trying to help improve sky glass”
This message was authored by Dazzasky This message was authored by: Dazzasky

Re: I thought I would get two devices so o can watch on two seperate TVs in my home

Posted by a Superuser, not a Sky employee. Find out more

@Clubber wrote:

I bought Sky but got one device   I thought I would get two devices?


You don't actually buy it! You take out a subscription for Sky tv and a puck/pucks are loaned to you.  When you cancel your subscription then you have to return the puck/pucks. @Clubber 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: I thought I would get two devices so o can watch on two seperate TVs in my home


@Clubber wrote:

I bought Sky but got one device   I thought I would get two devices?


Why did you think you would get two Pucks .... or do mean you would get a router for BB and a Puck for TV?

Exiled in HH
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