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Discussion topic: I recently upgraded to sky stream and I don’t seem to be able to access the plus one channels.

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This message was authored by CarolynOxley This message was authored by: CarolynOxley

I recently upgraded to sky stream and I don’t seem to be able to access the plus one channels.

I recently upgraded to to sky stream and I don't seem to be able to get the plus one channels like I used to. 
Also the picture to voice synchronisation seems to be ever so slightly off. 


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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: I recently upgraded to sky stream and I don’t seem to be able to access the plus one channels.

Posted by a Superuser, not a Sky employee. Find out more

@CarolynOxley  There are no +1 channels on stream, you use the catch up services to watch at a later time than the original broadcast time 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: I recently upgraded to sky stream and I don’t seem to be able to access the plus one channels.

Posted by a Superuser, not a Sky employee. Find out more

@CarolynOxley  There are no +1 channels on stream, you use the catch up services to watch at a later time than the original broadcast time 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by Deedee36 This message was authored by: Deedee36

Re: I recently upgraded to sky stream and I don’t seem to be able to access the plus one channels.

Posted by a Superuser, not a Sky employee. Find out more

@CarolynOxley  Sky stream does not carry plus one channels,with reguards to the lip sync you are experiencing this is currently a known issue which sky are looking into,as a work around you may find setting your sound output to pcm may resolve the issue until sky release a more permanent fix

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“Trying to help improve sky glass”
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