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Discussion topic: I payed my sky stream and it won’t work

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Avatar for Nichole2
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This message was authored by: Nichole2

Message posted on ‎13 Apr 2024 11:35 AM

I payed my sky stream and it won’t work

My sky stream won't work

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎13 Apr 2024 11:43 AM

Re: I payed my sky stream and it won’t work

Posted by a Superuser, not a Sky employee. Find out more

@Nichole2 

I'll move your post from the Sky Q board…


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎13 Apr 2024 03:50 PM

Re: I payed my sky stream and it won’t work

Posted by a Superuser, not a Sky employee. Find out more

@Nichole2 can you give some details like what message you see on screen and whether the puck has worked before or it is a new device you are trying to set up.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Avatar for Luke-Cal
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This message was authored by: Luke-Cal

Message posted on ‎13 Apr 2024 04:21 PM

Re: I payed my sky stream and it won’t work

This is a customer help forum, we can't help if you don't give us any details of the issue you've got. 
 
Can you explain what is going on? Is this the first time you've set this up? 

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