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Discussion topic: I orderd sky stream yesterday sunday got told i would recieve a email from dpd but i haven't

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This message was authored by Nik991299 This message was authored by: Nik991299

I orderd sky stream yesterday sunday got told i would recieve a email from dpd but i haven't

  • Hi i orderd sky stream yesterday  would of been Sunday got told I would recieve and email from dpd with tracking information but I haven't dose anyone know how long it takes  and if I should contact sky customer services thanks.....
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This message was authored by lettice This message was authored by: lettice

Re: I orderd sky stream yesterday sunday got told i would recieve a email from dpd but i haven't

Posted by a Superuser, not a Sky employee. Find out more

If you ordered after 3pm on Sunday, you will not recieve your Sky Stream until Tuesday.

If before 3pm, even though Sky estimated dates are detailed below, they can sometimes take an extra day to be dispatched to you;

 

Order confirmed: 

Thursday – 3pm Sunday, delivery Monday

After 3pm Sunday, delivery  Tuesday

*Deliveries to remote postcodes and around Bank Holidays will take a bit longer.

Above taken from the Sky Stream delivery help article here;
Sky Stream delivery | Sky Help | Sky.com | Sky Help | Sky.com

 

Also check in your Track your order in the Mysky app or online;

https://www.sky.com/ordertracking

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Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
Nik991299
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This message was authored by Nik991299 This message was authored by: Nik991299

Re: I orderd sky stream yesterday sunday got told i would recieve a email from dpd but i haven't

Thank you i ordered at gone 12.00 o'clock so lisy wondering what day it will be send lt that's all as need to be in but have my little boybat school and work 

This message was authored by GD1 This message was authored by: GD1

Re: I orderd sky stream yesterday sunday got told i would recieve a email from dpd but i haven't

Posted by a Superuser, not a Sky employee. Find out more

@Nik991299  Does anything show in your order tracking page?  https://www.sky.com/ordertracking

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Nik991299
Topic Author
This message was authored by Nik991299 This message was authored by: Nik991299

Re: I orderd sky stream yesterday sunday got told i would recieve a email from dpd but i haven't

It just say activation due and sky owned puck

Nik991299
Topic Author
This message was authored by Nik991299 This message was authored by: Nik991299

Re: I orderd sky stream yesterday sunday got told i would recieve a email from dpd but i haven't

The guy also said sky go would work but that keeps coming up with 0-01 error code so don't know what's going got the contracts and that 

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