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Discussion topic: I’m paying for ad removal but I’m not able to fast forward through ads?

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This message was authored by Clemhead This message was authored by: Clemhead

I’m paying for ad removal but I’m not able to fast forward through ads?

I pay for ad removal however I'm not able to fast forward through ads. 

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: I’m paying for ad removal but I’m not able to fast forward through ads?

Posted by a Superuser, not a Sky employee. Find out more

@Clemhead  What content are you trying to fast forward 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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Clemhead
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This message was authored by Clemhead This message was authored by: Clemhead

Re: I’m paying for ad removal but I’m not able to fast forward through ads?

It's happened with Films from Prime and Sky original series. 

A

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: I’m paying for ad removal but I’m not able to fast forward through ads?

Posted by a Superuser, not a Sky employee. Find out more

@Clemhead  It doesn't apply to prime you need to subscribe to ad free through prime direct 

 

for sky content it will only work on on demand, playlist or watch from start 

 

 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by lettice This message was authored by: lettice

Re: I’m paying for ad removal but I’m not able to fast forward through ads?

Posted by a Superuser, not a Sky employee. Find out more

Read the Sky help article all about ad skipping here;

https://www.sky.com/help/articles/ad-skipping-sky-glass

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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