I live in the Meridian area but only get London news

[Ronnie1269]

I moved to Sky a little while ago from another well-known supplier however, since moving I have lost local Meridian news and it has defaulted to London but I live in Bracknell.

I have reset the box, checked my postcode on my account, which begins RG and still no change.

Any ideas would be gratefully received.

Thank you ☺️ 

[Jporch316]

Hi @Ronnie1269 

bit of a long shot but you could try a quick email to viewerR@sky.uk 

they may be able to help 

[lettice]

@Ronnie1269 

There have been a few customers on here back sometime that had a similar issue.

For them it was mainly moving from one Tv area to another  and the account not reflecting that, with some kind of postcode error on their account.

Noticed you have mentioned that your post code looks correct in MySky account details.

Your best ploy for this is to call Sky and work through with them to check your account details are reflected correctly.