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Discussion topic: I have used an incorrect email address for my Netflix setup via Sky - how do I change this

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Message posted on ‎25 Nov 2024 12:59 PM

I have used an incorrect email address for my Netflix setup via Sky - how do I change this

Hiya, I have recently got Sky Stream with Netflix. I set up Netflix via my tv, however for some silly reason, I used an incorrect email in the setup. How can I change this as I cannot login to Netflix's website to change this? Thank you

 

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Avatar for lettice
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This message was authored by: lettice

Message posted on ‎25 Nov 2024 01:10 PM

Re: I have used an incorrect email address for my Netflix setup via Sky - how do I change this

Posted by a Superuser, not a Sky employee. Find out more

You will need to contact Netflix about this.

Would suggest starting at the 

I accidentally linked the wrong Netflix account and using the contact us button there.

 

See the following link

 

https://help.netflix.com/en/node/104505

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Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
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This message was authored by: LilyG

Message posted on ‎25 Nov 2024 01:31 PM

Re: I have used an incorrect email address for my Netflix setup via Sky - how do I change this

Hiya, thank you so much for your help. Unfortunately this just kept taking me to a login page which I could not use. I did however find a contact number for Netflix and they were able to help resolve this 🙂 Thank you.

 

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