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Discussion topic: I have sly stream paid my but stilk not wroking

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This message was authored by Becca32 This message was authored by: Becca32

I have sly stream paid my but stilk not wroking

I have a stresm box paid the whoke bill of told me it be back on in 2 hours its now be 24 hours still not working anyoke had this problem 

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: I have sly stream paid my but stilk not wroking

Posted by a Superuser, not a Sky employee. Find out more

When did you pay the bill? If it was today then the payment won't be processed until Monday at the earliest as banks won't process the payments on weekends or bank holidays. Until the payment is processed any restrictions won't be lifted.

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This message was authored by Mark39 This message was authored by: Mark39

Re: I have sly stream paid my but stilk not wroking

Posted by a Superuser, not a Sky employee. Find out more

@Becca32 wrote:

I have a stresm box paid the whoke bill of told me it be back on in 2 hours its now be 24 hours still not working anyoke had this problem 


Did you also re-setup your direct debit or monthly card payment?

Becca32
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This message was authored by Becca32 This message was authored by: Becca32

Re: I have sly stream paid my but stilk not wroking

No it was at midnight on Thursday 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: I have sly stream paid my but stilk not wroking

Posted by a Superuser, not a Sky employee. Find out more

Ok so in that case have you also done what was advised by @Mark39 ?

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Becca32
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This message was authored by Becca32 This message was authored by: Becca32

Re: I have sly stream paid my but stilk not wroking

Yeah 

This message was authored by Neil+Essex This message was authored by: Neil+Essex

Re: I have sly stream paid my but stilk not wroking

Normally card payments clear straight away and shows on account too

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