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Discussion topic: I have sky glass 2 pucks all TV channels on all TV's affected by picture feezing

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This message was authored by Malone1 This message was authored by: Malone1

I have sky glass 2 pucks all TV channels on all TV's affected by picture feezing

All TV's affected by freezing we have been online followed instructions to right the problem but this hasn't  made any difference!! Have tried to contact sky through telephone contact number online to actually speak to someone to no avail!!! Can you please help with this problem as we have endured this all over festive period not good at all!!!

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This message was authored by Jones_The_Cat This message was authored by: Jones_The_Cat

Re: I have sky glass 2 pucks all TV channels on all TV's affected by picture feezing


@Malone1 wrote:

All TV's affected by freezing we have been online followed instructions to right the problem but this hasn't  made any difference!! Have tried to contact sky through telephone contact number online to actually speak to someone to no avail!!! Can you please help with this problem as we have endured this all over festive period not good at all!!!


What broadband speed do you receive? How is your equipment connected to your broadband, WiFi or ethernet?

To check the speed on each device, open the Netflix app, navigate to the get help menu and run a network check. Do this on all three of your devices. 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: I have sky glass 2 pucks all TV channels on all TV's affected by picture feezing

How many TVs do use at the same time?

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