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Message posted on ‎23 May 2024 01:03 PM

I have netflix standard with no adds but no UHD

Hello all, sorry i feel like im here all the time. Ive just upgraded to netflix standard and i have uhd and atmos. However when i go on netflix it doesnt show UHD. Just takes HD. Also is there a way to see if a film is dolby atmos. The three dots dont do anything. 

 

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Message posted on ‎23 May 2024 02:03 PM - last edited: ‎23 May 2024 02:06 PM

Re: I have netflix standard with no adds but no UHD

@Daniel+John 


In regards to Netflix 

you need to upgrade to Netflix Premium plan to get UHD content 

You can upgrade to Netflix Premium (4 screens + UHD/HDR)

 

Netflix Standard plan is HD only and 2 screens

 

‐-----‐----------------‐-------------------------------------
Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks

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Message posted on ‎23 May 2024 02:03 PM - last edited: ‎23 May 2024 02:06 PM

Re: I have netflix standard with no adds but no UHD

@Daniel+John 


In regards to Netflix 

you need to upgrade to Netflix Premium plan to get UHD content 

You can upgrade to Netflix Premium (4 screens + UHD/HDR)

 

Netflix Standard plan is HD only and 2 screens

 

‐-----‐----------------‐-------------------------------------
Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
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Message posted on ‎23 May 2024 03:54 PM

Re: I have netflix standard with no adds but no UHD

@Daniel+John you need to upgrade your Netflix to Premium to access their UHD content 

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Message posted on ‎23 May 2024 03:57 PM

Re: I have netflix standard with no adds but no UHD

Thanks both😅

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Message posted on ‎23 May 2024 05:24 PM

Re: I have netflix standard with no adds but no UHD

Posted by a Superuser, not a Sky employee. Find out more

@Daniel+John 

 

Just for information, the Sky UHD add-on has never upgraded Netflix on Glass/Stream.

 

It used to on Sky Q, but doesn't now do so for any new contracts or renewals.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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