Discussion topic: I have had to reset by puck and ive got as far as entering my pin. Then it wont accept my pin.

This message was authored by: Sian231 · ‎28 Aug 2024

I have had to reset by puck and ive got as far as entering my pin. Then it wont accept my pin. I have tried to change my pin as instructed but it won't accept my new pin either. Please help

This message was authored by: GD1 · ‎28 Aug 2024

@Sian231 Resetting of a puck should only be done if instructed by Sky when on a support call with them. Why have you reset it?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Sian231 · ‎28 Aug 2024

Yes was having audio issues with the sound bar so did a reset

Discussion topic: I have had to reset by puck and ive got as far as entering my pin. Then it wont accept my pin.

I have had to reset by puck and ive got as far as entering my pin. Then it wont accept my pin.

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Re: I have had to reset by puck and ive got as far as entering my pin. Then it wont accept my pin.

Re: I have had to reset by puck and ive got as far as entering my pin. Then it wont accept my pin.

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