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Discussion topic: I got sky essential package today I can’t seem to get it or netflix

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This message was authored by LB33 This message was authored by: LB33

I got sky essential package today I can’t seem to get it or netflix

pI got the sky essential package today which has some Chanel's and Netflix.I can't seem to get them on my tv? Do I have to wait until I get the stick I put in the tv and remote to get it .It's to arrive tomorrow ? I have no idea 😬

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This message was authored by lettice This message was authored by: lettice

Re: I got sky essential package today I can’t seem to get it or netflix

Posted by a Superuser, not a Sky employee. Find out more

Have you ordered Sky Stream with the Essential Tv pack?

 

If so, yes you will need to wait for your Sky Stream box ( not a stick) to arrive.

You can see when your box arrives with order tracking;

Sign in to Order Tracking with your Sky iD to:

  • Check the status of your order.
  • See any delivery dates or available tracking info.

 

When your Sky Stream box arrives, plug it into the HDMI port on your TV and the power supply.

Follow the on-screen instructions to connect to your broadband and you will be able to watch.

 

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: I got sky essential package today I can’t seem to get it or netflix

Posted by a Superuser, not a Sky employee. Find out more

@LB33 

 

As @lettice indicates, Essential TV is delivered through Sky brand hardware (the Stream 'puck') Any Sky app you see on a smart television set has a different purpose.

 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
LB33
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This message was authored by LB33 This message was authored by: LB33

Re: I got sky essential package today I can’t seem to get it or netflix

Thanks so much for your help

LB33
Topic Author
This message was authored by LB33 This message was authored by: LB33

Re: I got sky essential package today I can’t seem to get it or netflix

Thanks for your help 

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