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Discussion topic: I followed the link to activate my sky stream pick tried to log in and it says there is an issue

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Avatar for Dave0212
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This message was authored by: Dave0212

Message posted on ‎21 Feb 2024 08:33 PM

I followed the link to activate my sky stream pick tried to log in and it says there is an issue

I followed the link to activate my sky stream pick tried to log in and it says there is an issue

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Avatar for MarkGoldsmith
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This message was authored by: MarkGoldsmith

Message posted on ‎21 Feb 2024 08:55 PM

Re: I followed the link to activate my sky stream pick tried to log in and it says there is an issue

Posted by a Superuser, not a Sky employee. Find out more
@Dave0212 wrote:

I followed the link to activate my sky stream pick tried to log in and it says there is an issue

It's worth making sure you are signed into your sky account as that can cause an issue.

 

Also worth trying different browsers or clearing your cache, cookies and temp files on the browser you are trying it on.

 

Another thing to add, if you are running any sort of VPn on your device ensure that is turned off as well as that break some parts of the Sky website.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: Fothergill1

Message posted on ‎22 Feb 2024 12:34 AM

Re: I followed the link to activate my sky stream pick tried to log in and it says there is an issue

Posted by a Superuser, not a Sky employee. Find out more

@Dave0212 In addition to the post from @MarkGoldsmith make sure that during setup you are  using the same email that is registered to your Sky account. 

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