Discussion topic: I am going to be away for a few weeks and want to use sky stream
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Message posted on 04 Nov 2024 07:54 PM
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I am going to be away for a few weeks and want to use sky stream
Hi,
I am going to be away for a few weeks and would like to use my sky pick/stream while away, I understand that there is an option to pay for an additional location charge can someone advise as to how I can add this to my subscription for the period I am away
Thanks and best regards
Nick
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Message posted on 04 Nov 2024 07:56 PM
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Re: I am going to be away for a few weeks and want to use sky stream
@Nick158 It is against the T&C's to take the puck to any address other than your own registered address, you will need ti use Sky Go instead.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 04 Nov 2024 08:11 PM
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Re: I am going to be away for a few weeks and want to use sky stream
Hi,
I understand it is against the t's & c's but at the same time I know sky have an additional location charge option having been warned previously, so I am trying to find out if I can proactively do the right thing and pay the charge.
I spend approx 5 months a year away from home and just want to use my subscription and the problem with sky go is it dies not allow hdmi connections or casting from the supported devices
I would happily pay an additional charge for this service or it being available on streaming sticks.
I am also happy for sky to terminate my service if I use it from home and an additional location at the same time.
All I am asking for is please let me use the service I pay for 😞😞😞
Best regards
Nick
Message posted on 04 Nov 2024 08:14 PM
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Re: I am going to be away for a few weeks and want to use sky stream
Hi @Nick158
You cannot pay the charge proactively..if you are away for 5 months and there aren't any Sky services you can change your address. However not sure how many times this would be permitted.
Or you can subscribe to Now TV on a fire stick etc..
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Message posted on 04 Nov 2024 08:17 PM
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Re: I am going to be away for a few weeks and want to use sky stream
Sadly it'd not 5 months at a time I tend to do one week at a time away then one at home 😞
Seems like I just need to wait for the end of my contract and cancel sky as they don't understand the modern world 😞
Message posted on 04 Nov 2024 08:59 PM - last edited: 04 Nov 2024 09:01 PM
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Re: I am going to be away for a few weeks and want to use sky stream
@Nick158 the location charge is their as a deterrent against breaking the terms and conditions not an exemption of them
sky go is what sky offer for what you wish to achieve
Message posted on 04 Nov 2024 09:02 PM
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Re: I am going to be away for a few weeks and want to use sky stream
I get it welcome to the modern world sky
Looks like I get to enjoy a wonderful hour on the retentions line cancelling my contract
Thanks to all of you who replied I appreciate it
Message posted on 05 Nov 2024 08:12 AM
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Re: I am going to be away for a few weeks and want to use sky stream
@Nick158 Are there any channels or ondemand you want to access that aren't on Broadcasters apps?
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