0

Discussion topic: I am going to be away for a few weeks and want to use sky stream

Reply
This message was authored by Nick158 This message was authored by: Nick158

I am going to be away for a few weeks and want to use sky stream

Hi,

I am going to be away for a few weeks and would like to use my sky pick/stream while away, I understand that there is an option to pay for an additional location charge can someone advise as to how I can add this to my subscription for the period I am away

 

Thanks and best regards 

Nick

Reply

All Replies

This message was authored by GD1 This message was authored by: GD1

Re: I am going to be away for a few weeks and want to use sky stream

Posted by a Superuser, not a Sky employee. Find out more

@Nick158   It is against the T&C's to take the puck to any address other than your own registered address, you will need ti use Sky Go instead.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Nick158
Topic Author
This message was authored by Nick158 This message was authored by: Nick158

Re: I am going to be away for a few weeks and want to use sky stream

Hi,

I understand it is against the t's & c's but at the same time I know sky have an additional location charge option having been warned previously, so I am trying to find out if I can proactively do the right thing and pay the charge.

 

I spend approx 5 months a year away from home and just want to use my subscription and the problem with sky go is it dies not allow hdmi connections or casting from the supported devices 

 

I would happily pay an additional charge for this service or it being available on streaming sticks.

 

I am also happy for sky to terminate my service if I use it from home and an additional location at the same time.

 

All I am asking for is please let me use the service I pay for 😞😞😞

 

Best regards 

Nick 

This message was authored by mikealanr This message was authored by: mikealanr

Re: I am going to be away for a few weeks and want to use sky stream

Posted by a Superuser, not a Sky employee. Find out more

Hi @Nick158 

 

You cannot pay the charge proactively..if you are away for 5 months and there aren't any Sky services you can change your address. However not sure how many times this would be permitted.

 

Or you can subscribe to Now TV on a fire stick etc..

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Nick158
Topic Author
This message was authored by Nick158 This message was authored by: Nick158

Re: I am going to be away for a few weeks and want to use sky stream

Sadly it'd not 5 months at a time I tend to do one week at a time away then one at home 😞

Seems like I just need to wait for the end of my contract and cancel sky as they don't understand the modern world 😞

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: I am going to be away for a few weeks and want to use sky stream

Posted by a Superuser, not a Sky employee. Find out more

@Nick158  the location charge is their as a deterrent against breaking the terms and conditions not an exemption of them 

 

sky go is what sky offer for what you wish to achieve 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
Nick158
Topic Author
This message was authored by Nick158 This message was authored by: Nick158

Re: I am going to be away for a few weeks and want to use sky stream

I get it welcome to the modern world sky

 

Looks like I get to enjoy a wonderful hour on the retentions line cancelling my contract 

 

Thanks to all of you who replied I appreciate it 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: I am going to be away for a few weeks and want to use sky stream

@Nick158 Are there any channels or ondemand you want to access that aren't on Broadcasters apps?

=============•===========
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion