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Discussion topic: How do you stop the device fro m going into standby mode

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Message posted on ‎14 Aug 2025 12:35 PM

How do you stop the device fro m going into standby mode

How do you stop the device fro m going into standby mode every few hours

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This message was authored by: Fothergill1

Message posted on ‎14 Aug 2025 12:43 PM - last edited: ‎14 Aug 2025 12:44 PM

Re: How do you stop the device fro m going into standby mode

Posted by a Superuser, not a Sky employee. Find out more

Hi @Harry_Billy and welcome to the forum.  Unfortunately it will automatically go into standby mode after a period of inactivity (it's part of the eco system)

 

To stop the puck losing your network connection though go to settings  > startup & standby and turn ON Networked Standby mode.  Whilst in that menu it's also best to turn OFF overnight power saving..

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Message posted on ‎14 Aug 2025 07:43 PM

Re: How do you stop the device fro m going into standby mode

Posted by a Superuser, not a Sky employee. Find out more
@Harry_Billy wrote:

How do you stop the device fro m going into standby mode every few hours

You have to move the remote every so often 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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