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Discussion topic: How do you stop the device fro m going into standby mode

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This message was authored by: Harry_Billy

How do you stop the device fro m going into standby mode

How do you stop the device fro m going into standby mode every few hours

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This message was authored by: Fothergill1

Re: How do you stop the device fro m going into standby mode

Posted by a Superuser, not a Sky employee. Find out more

Hi @Harry_Billy and welcome to the forum.  Unfortunately it will automatically go into standby mode after a period of inactivity (it's part of the eco system)

 

To stop the puck losing your network connection though go to settings  > startup & standby and turn ON Networked Standby mode.  Whilst in that menu it's also best to turn OFF overnight power saving..

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This message was authored by: Jporch316

Re: How do you stop the device fro m going into standby mode

Posted by a Superuser, not a Sky employee. Find out more

@Harry_Billy wrote:

How do you stop the device fro m going into standby mode every few hours


You have to move the remote every so often 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
This message was authored by: Forestwalker

Re: How do you stop the device fro m going into standby mode

Is there a method of requesting an enhancement to the operating system so you can set the inactivity timer or turn it off? I'm fed up with pausing a program to come back and find the box has turned off and I have lost my place in the program I was watching. 

This message was authored by: Jporch316

Re: How do you stop the device fro m going into standby mode

Posted by a Superuser, not a Sky employee. Find out more

@Forestwalker wrote:

Is there a method of requesting an enhancement to the operating system so you can set the inactivity timer or turn it off? I'm fed up with pausing a program to come back and find the box has turned off and I have lost my place in the program I was watching. 


@Forestwalker 

 

See the thread below (specifically the last few posts )

 

https://helpforum.sky.com/t5/Sky-Stream/Whilst-on-Live-Pause-the-puck-keeps-going-on-standby/td-p/50...

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
This message was authored by: Forestwalker

Re: How do you stop the device fro m going into standby mode

Thanks. Looks like movement is happening. 👍🏼 

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