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Discussion topic: How do I wifi settings to my puck after needing to use an ethernet cable to set up my puck ?

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This message was authored by: Hendie3

How do I wifi settings to my puck after needing to use an ethernet cable to set up my puck ?

I received my puck and it would not connect to wifi , as soon as I put it on it said " updating ". After speaking to a sky tech help I had to use an ethernet cable. How do I add my wifi settings? I don't want to continue using the ethernet cable. Thanks 

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This message was authored by: Fothergill1

Re: How do I wifi settings to my puck after needing to use an ethernet cable to set up my puck ?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Hendie3 and welcome to the forum.  I did exactly this a few weeks ago and I did the following.

 

1. Go to the Settings > Network > Advance settings menu and turn on the WiFi toggle. 

2. Unplug the Ethernet cable from both your stream puck and your router

3. Go back to the Network menu and select Network connection.  You can enter your network name and password here.

 

Once you have done the steps above reboot your puck.

 

Good luck.

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