@Captainbinks wrote:
Hi - my sky stream says "loading' , the picture freezes but sound continues and it switches itself off. No other services do this on to only sky
@Captainbinks that could be related to the internet speed the puck is receiving.
How do you have it connected to the internet?
If you open the Netflix app on it, go to Get Help and to go Check You Network you can do a speed test to see what download speed the puck is getting. What speed does it say?
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