15 Dec 2024 05:54 PM
My sky stream is dropping out especially when watch sport. I've restarted it numerous times, it doesn't seem to alter. The mouth to volume is often mild out on other tv channels too. When I do a check for service on my phone it states poor connection, then it says it's resolved but it's not any different.
15 Dec 2024 06:12 PM
Posted by a Superuser, not a Sky employee. Find out more
@J500AFC wrote:My sky stream is dropping out especially when watch sport. I've restarted it numerous times, it doesn't seem to alter. The mouth to volume is often mild out on other tv channels too. When I do a check for service on my phone it states poor connection, then it says it's resolved but it's not any different.
Is the stream puck connected via Wifi or ethernet cable to the internet?
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16 Dec 2024 12:45 PM
@J500AFC wrote:My sky stream is dropping out especially when watch sport. I've restarted it numerous times, it doesn't seem to alter. The mouth to volume is often mild out on other tv channels too. When I do a check for service on my phone it states poor connection, then it says it's resolved but it's not any different.
Who I your ISP?