Help putting my TV and broadband on

[Jakefletcher]

I need to speak to customer service team

[BenJoBanjo]

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@Jakefletcher wrote:
I need to speak to customer service team

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Give 'em a ring on 150 (if you have a Sky mobile or landline)

[Jakefletcher]

Don't have sky mobile 

[BenJoBanjo]

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@Jakefletcher wrote:

Don't have sky mobile 

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It's forbidden to post phone numbers on this forum (I've no idea why) so you'll have to try some of the troubleshooting steps outlined on the help page here:

https://www.sky.com/help/sky-tv/sky-tv-stream 

Keep clicking through the pages until you get a box which says 'no I still need help' and click through the options on that until you get one which says 'call us' - a number will eventually be revealed. Tiresome, I know, but it's how they like to do it. 

[Fothergill1]

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@BenJoBanjo wrote:

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@Jakefletcher wrote:

Don't have sky mobile 

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It's forbidden to post phone numbers on this forum (I've no idea why) so you'll have to try some of the troubleshooting steps outlined on the help page here:

https://www.sky.com/help/sky-tv/sky-tv-stream 

Keep clicking through the pages until you get a box which says 'no I still need help' and click through the options on that until you get one which says 'call us' - a number will eventually be revealed. Tiresome, I know, but it's how they like to do it. 

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@BenJoBanjo  The forum filters will block any string of numbers.  I imagine it is to prevent posters from giving their personal information and then being subject to the inevitable scammers once their personal details are made public.  I can visualize the posts now "Will someone from Sky please phone me on xxxxxx" or similar..

I have seen people giving their entire residential address on the forum.  When this happens it is quickly removed by the moderators or a Superuser +.