Have been calling Sky to get a replacement sky stream remote since Sunday April 7th. T

[Gray2]

I have been requesting a replacement Sky stream remote since Sunday April 7th...was told I would get one in two days. Nothing arrived so I called again and was told it should have been 3 to 5 working days, so you were told wrong! Nothing has still arrived so called again and was told you should get it within 3 to 5 working days. Asked why it had not arrived after the first call. They will look into it and call me back today. No call back and no remote😡

[Fothergill1]

@Gray2  You can request a replacement at the following link:  Streaming TV replacement remote by all accounts they usually arrive within a couple of days.  It's probably much easier than phoning and more reliable.

When my remote needed replacing the link had not yet been setup and I ended up phoning 4 times before I received the replacement.

If you have one available you can use a Sky Q remote while you wait for a replacement.