Harry Potter in Cinema goes to Netflix

[IamBakr]

Harry Potter has just come up available in Sky Cinema again in UHD. However, when selecting it, it just opens Netflix which only have the HD versions. Anyone know what's happening here please? (I have Sky Stream pucks) 

[mikealanr]

Hi @IamBakr 

I've just gone home > movies > scrolled down to the harry potter hero image and checked all 6 movies and got an information screen for each with a play button for sky cinema.

Which movie are you having issues with? How are you trying to access the movies?  And have you tried rebooting you puck? (Settings > system management > resets & updates > restart device).

MikeAlanR

[IamBakr]

Hi Mike, 

I tried all of them, when I select them they come up as the Sky Cinema ones, showing UHD etc, then when I press play, they just go to the Netflix ones.

I've switched the puck off for a bit and back on but have tried the restart from Settings so I'll give that a go, thanks 😉 

[IamBakr]

Just tried the restart, hasn't fixed it unfortunately, they're still going to Netflix when I select play 😞

[IamBakr]

Sorry forgot to say, I tried the option on the Home screen and through movies, then the Harry Potter collection. The issue is happening with all of them. 

[Chrisee]

@IamBakr just tried on my own system and cannot replicate your issue but I am in the UK are you in Ireland or using a VPN by any chance?