HAYU Application continues to not work

[Marky2275]

Are they ever going to refund us for the 2 months of no service, took the money for it quick enough though knowing there was issues with it 😡

[Lionel3]

It is STILL HAPPENING!!!!

Screen going blank then kicked out off app.

For the love of all that is good and pure, why? 

[Lionel3]

Kicked out again, seems to be happening more often now 

[Lionel3]

Hi Kev

Hayu continues to go blank, then kick me out of app. Any progress on a solution yet? 

[Kmt30]

Guys, I rebooted my Hayu app through sky settings and it's working normally again!

[B.S]

Hay U still has issues for me, it constantly flashes black when pausing, playing, fast forwarding. It also launches lots of episodes in a low resolution and just gets stuck there and doesn't increase to HD.

[Wendible]

Mine's just gone again, too. Back to black screens and lots of jumping around with programme icons disappearing. It had been fine for weeks, so it's particularly irritating. 

[PatriciaNC]

Hiya I have just tried mine and it appears to be fine. 

What a nightmare for you... a reoccurring one! 

[Wendible]

I know; it's ridiculous! I might go back to the early days of this thread - back in the dim and distant past - and try that reset fix. I really can't be bothered calling Sky about it, and I do have my Amazon firestick ...

Thanks for the empathy - it's much appreciated. 

[Hev4]

I have just signed up for a free Hayu trial through Sky Stream. I have put in my card details which then takes you to another page with a QR code to scan to activate the subscription. This QR code doesn't work, the webpage is unreachable, I have then tried to cancel the subscription multiple ways but I can't as it has not been activated. Has anyone else had this issue and found a way around it. I don't think sky should be advertising a QR code to scan that doesn't work!

[AquaRose888]

When using HAYU App my TV is too frequently switching itself off and when I switch my TV on again and try to continue watching HAYU the quality of the App is significantly reduced, blurred out and faded colour. This only happens when I'm trying to watch HAYU I watch other Apps and they are fine. Is there a bug in the SKY streaming service?

[Caesium]

Subscribed to Hayu so we can watch Below Deck - our guilty pleasure - but it just keeps freezing and then crashing.

sometimes it restarts and others it says too many devices are accessing it despite only being watched on one TV.

Anyone else have this issue?  
I feel like this is a bit of a swizz to pay for an app that doesn't work very well

[Alexandra28]

 Opened Hayu to subscribe so I could watch a show followed the steps set up the subscription however Hayu will not load say on blank screen 

[Caesium]

Ended up cancelling it.  

[Lionel3]

Just used Hayu app after a few months and this problem is still occuring? How long is it going to take to fix.