Got new sky stream puck keeps saying enter this code and l can't get it to go

[Babs8]

Trying to enter code to link my account and it's not moving

[Mister_Dalek]

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@Babs8 wrote:

Trying to enter code to link my account and it's not moving

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Turn the puck off at the wall for a minute or two then power it back on and try again. They can be temperamental little things and often get stuck on first activation. 

[Babs8]

Ok thanks l give that a go