This discussion topic has been answered Discussion topic: Get rid of my hdmi lead
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 21 Dec 2023 03:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Hi all
just got my puck and connected it to my Samsung smart tv via the hdmi lead.
I want to get rid of the hdmi lead and connect wirelessly however I have no clue as to what settings i need to change -- bearing in mind that "I know norrthing" you might need to explain it to me "as you would a child"
Best Answers
Message posted on 21 Dec 2023 03:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
You can't, the stream puck has to connect to your TV via an HDMI cable for you to be able to watch it.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 21 Dec 2023 03:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
You can't, the stream puck has to connect to your TV via an HDMI cable for you to be able to watch it.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Message posted on 21 Dec 2023 04:02 PM - last edited: 21 Dec 2023 04:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Get rid of my hdmi lead
Devices known as HDMI Wireless Video Senders do exist, but are notoriously unreliable and temperamental. You could experiment with them if you wish, but only purchase from somewhere with a good returns policy: no forum user has ever posted about successful use with Sky Stream or Sky Q.
As @MarkGoldsmith indicates, devices such as the Stream puck (and its equivalent from Virgin and BT/EE) are inherently designed for HDMI cable output to screen or projector after wireless delivery of content to the box.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 21 Dec 2023 04:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Get rid of my hdmi lead
Thank you both-blinking salesman!! I will manage
Message posted on 21 Dec 2023 04:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Get rid of my hdmi lead
I'm intrigued exactly what the salesperson actually told you.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Message posted on 21 Dec 2023 04:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Get rid of my hdmi lead
This has happened with Q as well over the years: either a salesperson or customer misunderstands the description of the Sky device as 'wireless'.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page