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Discussion topic: Every single channel sound and picture is out of sync

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This message was authored by Chenwoo This message was authored by: Chenwoo

Every single channel sound and picture is out of sync

Every single channel sound and picture is out of sync tonight anyone have the same problem? 

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This message was authored by Dazzasky This message was authored by: Dazzasky

Re: Every single channel sound and picture is out of sync

Posted by a Superuser, not a Sky employee. Find out more

@Chenwoo wrote:

Every single channel sound and picture is out of sync tonight anyone have the same problem? 


If you go into your settings menu,  you can do a restart of the puck to see if it resolves the issue. @Chenwoo 

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Every single channel sound and picture is out of sync

Posted by a Superuser, not a Sky employee. Find out more

@Chenwoo  the suggestion from @Dazzasky will hopefully resolve your sync issue but if it continues after the restart/reboot then try different audio settings.  Go to settings > Picture & Audio > Audio; generally PCM or Passthrough help with sync issues.

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Chenwoo
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This message was authored by Chenwoo This message was authored by: Chenwoo

Re: Every single channel sound and picture is out of sync

People are saying go to menu and change the setting . Sorry wrong it doesn't change the problem.  A number of channels are still out of sync. 

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