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Discussion topic: Does sky puck need a power supply or does it get power from the HDMI

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This message was authored by FrankieG This message was authored by: FrankieG

Does sky puck need a power supply or does it get power from the HDMI

I am expecting a Sky Puck today, 1st time user.

I read in the purchase instructions that it doesn't need a power supply. My TV is wall mounted, and there is very little room behind it.

I've since read that the Sky Puck needs a power supply.  What is the case?

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This message was authored by billybobb This message was authored by: billybobb

Re: Does sky puck need a power supply or does it get power from the HDMI

it comes with a power supply - doesn't draw from the hdmi like a usb- same here had to use a longer lead for the flush mount on the G4 but for the bedroom one it fits behind with the 4 way gang 

FrankieG
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This message was authored by FrankieG This message was authored by: FrankieG

Re: Does sky puck need a power supply or does it get power from the HDMI

Many thanks I look forward to getting mine

This message was authored by Chrisee This message was authored by: Chrisee

Re: Does sky puck need a power supply or does it get power from the HDMI

Posted by a Superuser, not a Sky employee. Find out more

@FrankieG although its tempting to place Stream pucks behind a wall mounted TV it is not the best position as it inevitably reduces the WiFi signal level. The pucks are designed to sit out in the open connected by a HDMI lead which explains the larger than normal power supply.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by billybobb This message was authored by: billybobb

Re: Does sky puck need a power supply or does it get power from the HDMI

tbh i've never had an issue but absolutely agree they should be free from hindrance, im spoiled with the router youfibre provided me on 2g so that maybe why it's ok in the bedroom 😜

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Does sky puck need a power supply or does it get power from the HDMI

Posted by a Superuser, not a Sky employee. Find out more

@FrankieG wrote:

 

I read in the purchase instructions that it doesn't need a power supply. 

 


Certainly shouldn't state that in any material from Sky.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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