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Discussion topic: Disney plus (+) error code 1026 fix

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This message was authored by: Hyper1979

Disney plus (+) error code 1026 fix

If you try to log into Disney + and get error code "1026" do the following steps to solve it.

 

https://help.disneyplus.com/en-GB/article/disneyplus-en-us-error-1026

 

Go on to the live chat as shown on this screenshot...

 

Hyper1979_1-1751067014601.png

 

At first you will get a bot/Ai asking you questions. Go through the steps it goes through but get to the point it connects you to an actual person.

When it connects you to a real person tell them "I can't connect to Disney+ through Sky, I have an error code 1026"

 

They'll ask you some questions but all you need to do is get your IP address from https://www.whatismyip.com/

Disney will reset your IP and it should then work.

 

 

 

 

 

 

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