Damaged Sky Glass can I buy a puck and use instead?

[Tom+Donegan]

Hi all,

As above one of the kids has damaged the Glass, is it possible to buy a second hand puck and use that with a normal TV?

I havbe spoken to Sky and the only thing the representitive could offer me was whole home.
I am out of contract so could just start a new sky stream or Sky Q contract.

[TimmyBGood]

@Tom+Donegan 

Only pucks originally distributed between October 2021 and February 2023 are legitimate for resale, and it's unclear if Sky has a mechanism for transferring a content subscription from a Glass television to a puck acquired that way.

[Exiled-in-HH]

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@Tom+Donegan wrote:

Hi all,

As above one of the kids has damaged the Glass, is it possible to buy a second hand puck and use that with a normal TV?

I havbe spoken to Sky and the only thing the representitive could offer me was whole home.
I am out of contract so could just start a new sky stream or Sky Q contract.

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Did you explain your Sky Glass TV was completely broken and wanted to de-registrater you Sky Glass TV and replace with a Sky Puck?