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Discussion topic: Critical link / page broken on Sky website for Netflix activation

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This message was authored by: Simon+Elkington

Critical link / page broken on Sky website for Netflix activation

I've had multiple issues linking my Sky and Netflix accounts, already resulting in multiple payments to Sky and Netflix. Although that is hopefully being fixed now, there's a critical issue with the Sky website that stops people from being able to self serve...

 

On the 'Using Netflix' page (https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix) there's a link to Activate your Netflix, to go to the "Netflix page". When this is clicked, the link is broken so you can't complete it yourself! The page it is trying to link to is...

 

https://www.sky.com/shop/netflix/activate 

 

There seems to be no way to report this and it's been broken for at least three weeks. 

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