Constant pixelation on sports f1

[EmJ00]

Seem to have pixelation issues every 4-5 seconds when watching on f1 race days! Doesn't ever seem to be an issue on qualifying days etc. Even streaming much later after the race has finished doesn't make a difference. Makes it impossible to watch. Didn't have this problem when streaming with now tv. Any suggestions? From what I've seen, a similar problem was recently 'solved' by sky and the thread locked. Which clearly isn't true. 

[Exiled-in-HH]

Must've been an individual's issue rather than a general issue🤔

Have you reported the issue to Sky?

[Nigelb1972]

I watched on F1 UHD this morning and had no issues with either picture or sound.

[MarkGoldsmith]

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@Nigelb1972 wrote:

I watched on F1 UHD this morning and had no issues with either picture or sound.

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Yeah, also no issues when i watched it so it would seem to point to a local issue.

@EmJ00. how do you have the Sky Stream puck connected to the internet via Wifi or Ethernet? When i first got Stream i had similar issues with live sport only and i was using WIFI, but when i switched over to an ethernet cable it solved that particular problem as my puck then had a strong and stable connection to the internet. Its quite possible the WIFI connection to the puck is a little flakey and is weakening at times which will cause problems.

[EmJ00]

Ok. Good to know that it isn't a problem for everyone. My husband is on the case to sky. We are connected with the Ethernet cable as didn't want any disruption when using WiFi. Seems very strange! Will come back with skys answer. 

[EmJ00]

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video of problem for reference!