Constant issues - pixelation, not crashing, buffering, freezing, black screen and other random pr

[Super+Anthony]

Thought it would be useful to set up another post for Sky to deal with and to sort all the issues that are happening currently and the time it's taking to sort

1.pixelation

2. crashing

3. buffering

4. freezing

5. black screen 

6. please wait blue screens

 I know we have separate ones currently but due to the time it's taken Sky to sort the above, another post can't do any harm

[Exiled-in-HH]

Is this specifically for Hyperoptic BB customers?

[Super+Anthony]

It was for anyone really who is still having issues.  It was aimed at that but no reason it can't be for anyone else

A small update, the last two days when I have turned on my stream, I haven't had the blue screen and please wait happening, hopefully this might have been fixed, but I know this happened in the past and then came back

[MarkGoldsmith]

Large threads covering multiple issues i doubt will be useful for Sky, as its just going to caused confusion.

Its much better to have one detailed  per issue, as that way the Sky Community Team will be better able to track the issues and provide updates on them. The issue with the generic big threads is that people just randomly post in them and don't really provide enough in-depth information which can make it near impossible for Sky to be able to actually investigate and troubleshoot issues.

I'm fairly sure a couples of your specific issues @Super+Anthony is still likely related to the numerous HO problems with Sky Stream 

[Super+Anthony]

Get you @MarkGoldsmith