@Sergit For clarity there is no main stream box or multi room box with stream, they are all independent stream pucks.
What happens whan connecting your puck? Any a=erro messages, are you connecting over wifi? Is the wifi signal strong enough?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
