Carnt watch no sky from my tv box

[Zionie]

Hi im having problems with the TV sky box I'm not able to watch and sky TV it asks me to pay I'm confused can I get a message back please 

[Deedee36]

@Zionie  Is this happening on all channels or are you trying to watch from an app your not subscribed to??

[Dazzasky]

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@Zionie wrote:

Hi im having problems with the TV sky box I'm not able to watch and sky TV it asks me to pay I'm confused can I get a message back please 

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Where did you get the Sky Stream Puck from? @Zionie 

[Exiled-in-HH]

@Zionie do you have Sky+, Sky Q, or a Sky Puck box?

To which channels do you subscribe?

Which channel you try to watch which requested you upgrade your subscription? 

[MarkGoldsmith]

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@Zionie wrote:

Hi im having problems with the TV sky box I'm not able to watch and sky TV it asks me to pay I'm confused can I get a message back please 

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If you don't have a Sky subscription a sky stream puck essentially isn't going to work. Only the apps would be likely to work but most of them require subscriptions to.