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Discussion topic: Carnt watch no sky from my tv box

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This message was authored by Zionie This message was authored by: Zionie

Carnt watch no sky from my tv box

Hi im having problems with the TV sky box I'm not able to watch and sky TV it asks me to pay I'm confused can I get a message back please 

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This message was authored by Deedee36 This message was authored by: Deedee36

Re: Carnt watch no sky from my tv box

Posted by a Superuser, not a Sky employee. Find out more

@Zionie  Is this happening on all channels or are you trying to watch from an app your not subscribed to??

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“Trying to help improve sky glass”
This message was authored by Dazzasky This message was authored by: Dazzasky

Re: Carnt watch no sky from my tv box

Posted by a Superuser, not a Sky employee. Find out more

@Zionie wrote:

Hi im having problems with the TV sky box I'm not able to watch and sky TV it asks me to pay I'm confused can I get a message back please 


Where did you get the Sky Stream Puck from? @Zionie 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Carnt watch no sky from my tv box

@Zionie do you have Sky+, Sky Q, or a Sky Puck box?

 

To which channels do you subscribe?

 

Which channel you try to watch which requested you upgrade your subscription? 

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Carnt watch no sky from my tv box

Posted by a Superuser, not a Sky employee. Find out more

@Zionie wrote:

Hi im having problems with the TV sky box I'm not able to watch and sky TV it asks me to pay I'm confused can I get a message back please 


If you don't have a Sky subscription a sky stream puck essentially isn't going to work. Only the apps would be likely to work but most of them require subscriptions to.

Sky Stream and Sky Broadband customer

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