Discussion topic: Cant link to my account

This message was authored by: Karenj1 · ‎11 Jan 2024

Just keeps saying sky stream set up

This message was authored by: Addie15 · ‎12 Jan 2024

Hi there, @Karenj1. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by: MarkGoldsmith · ‎12 Jan 2024

@Karenj1 have you tried unplugging the Stream puck for a few minutes before plugging it back in and seeing if the setup gets any further?

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: Mr+Flibbles+86 · ‎14 Jan 2024

We are still looking to help you @Karenj1. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Discussion topic: Cant link to my account

Cant link to my account

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