@Donna002 I'm afraid threats to send things back won't get your issue resolved, what may help is if you explain exactly what the issue is as you've not actually said within your post.
Without any details the forum will be limited in ny help they can offer.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
