Cannot play Paramount Plus content on either puck

[r0cketscience]

I have two pucks.

Both of them demonstrate the same Paramount Plus problem.

I am logged in successfully and I can see the available content and select content to watch.

When I try to watch it I see the spinning wheel, but the content never plays.

I have rebooted and reset the pucks a number of times, and tried the refesh app option. None of these have changed the behaviour.

I've logged out and logged bck in to the app and theres been no change.

I have a Samsung TV with the Paramount Plus app and this works perfectly, so I seem to be having an issue with both my pucks.

Any advice beyond "refresh apps", "reset your pucks" is gratefully received. 

[Exiled-in-HH]

Phone Sky and report the issue?

[r0cketscience · Accepted solution]

I was able to fix this issue myself in the end.

The cause was my ad blocker. I have added exceptions so my pucks bypass it.

I had already added my TV to the exception list, which is why the P+ app on it worked without issues.  

[Jamie+B85]

I realise this is a while back but do you have the exceptions?? Thanks