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Discussion topic: Cancelled uhd and dolby but have been charged

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This message was authored by Lynne2402 This message was authored by: Lynne2402

Cancelled uhd and dolby but have been charged

I had uhd and dolby but I cancelled, but now been charged 


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Cancelled uhd and dolby but have been charged

Posted by a Superuser, not a Sky employee. Find out more

@Lynne2402 there would be a 31 day cancellation notice on the package, so you would still have to pay for a month from the day you cancelled that pack, unless you were on a free trial and cancelled before the last 31 days on the free period, then you wouldn't be paying for anything.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Cancelled uhd and dolby but have been charged

Posted by a Superuser, not a Sky employee. Find out more

@Lynne2402 there would be a 31 day cancellation notice on the package, so you would still have to pay for a month from the day you cancelled that pack, unless you were on a free trial and cancelled before the last 31 days on the free period, then you wouldn't be paying for anything.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

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