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Discussion topic: Can you boost the sky puck to receive in room furthest away from router?

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Avatar for JanW
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This message was authored by: JanW

Message posted on ‎08 Jan 2024 04:53 PM

Can you boost the sky puck to receive in room furthest away from router?

This puck starts off okay and then says no internet connection, but we can see sky on all other devices. We switch off and on again but it just flicks in and out of running.

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎08 Jan 2024 05:27 PM

Re: Can you boost the sky puck to receive in room furthest away from router?

Posted by a Superuser, not a Sky employee. Find out more

@JanW  Is this a Sky Stream Puck as you've posted in the SKy Q forum whch is a duifferent system.

 

And no there isn;t a way to boost the puck, you may need to use ethernet or powerline adapters if rhw wifi signal is too weak.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Exiled-in-HH

Message posted on ‎12 Jan 2024 06:09 PM

Re: Can you boost the sky puck to receive in room furthest away from router?

Although, you could boost the BB wifi the puck receives🤔

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